September 15, 2014
When customers are unhappy, most organizations will scramble to fix the situation. As the old adage goes, the squeaky wheel gets the grease, even when a […]
September 8, 2014
When federal whistleblowers rules were enacted, it was understood that even internal auditors could be eligible under certain conditions. But the first payout ever – $300,000 […]
September 2, 2014
I was fortunate during my tenure as inspector general of the Tennessee Valley Authority and deputy inspector general of the U.S. Postal Service to have boards […]
August 25, 2014
Ask almost any CAE if he or she has the full support of the audit committee, and the answer will usually be “yes.” But, in reality, […]
August 18, 2014
When you compare internal audit functions, you can expect to find quite a few differences. High-performing departments stand apart in their mindset and how they approach […]
August 12, 2014
Sooner or later, every internal auditor will ask why something is being done a certain way, only to be met with a look of surprise and […]
August 6, 2014
“Thank you for meeting with us today. As you know, we have already found quite a few things wrong in your department.” One of the first […]
July 31, 2014
Well into the 21st century, businesses worldwide are focusing more and more on managing risks, be they internal or external, financial, operational, strategic, involve technology or regulations, […]
July 29, 2014
When I think about how the role of internal auditing is evolving, I am struck by the diversity of issues we address. Internal auditors deal with […]
July 21, 2014
At The IIA’s recent International Conference in London, I heard a colleague mention that he absolutely hated explaining internal auditing to non-auditors. “When I have to […]