client relationships

October 4, 2023

4 Reasons They Still Cringe When the Internal Auditors are Coming

I recently attended a large internal audit conference in Europe where attendees were anxious (as always) to discuss their daily dilemmas and seek my perspectives. Not […]
April 10, 2023

6 Things Internal Auditors Should Remember About Human Nature

As a young internal auditor, I concentrated on learning technical skills of the profession. I came to appreciate the importance of developing an audit plan at […]
September 20, 2020

​We Are Here to Help You — This Time We (Really) Mean It

“We are here to help you!” That phrase seems so innocent, but those six little words are sometimes referred to as “the biggest lie of the internal […]
August 31, 2020

When Lines to Internal Audit Fall Silent, It’s Time to Reach Out

As the COVID-19 pandemic extends further into the second half of the year, many of us have fallen into a grudging acceptance that disruptions to our […]
August 17, 2020

For Internal Audit, Success Boils Down to Five A’s

Almost every week for the past 11 years, I have posted blogs about various aspects of internal auditing. I have covered hundreds of topics and examined […]
August 3, 2020

​5 Things Internal Audit Must Tell the Audit Committee Now!

As we continue to navigate the treacherous risk landscape that includes an ongoing global pandemic, much is being said and written about whether internal auditors are […]
July 6, 2020

​Persuading Internal Audit Clients Just Got Harder

There’s an old expression — “when everyone shouts, no one listens” — that certainly rings true today. From politics to social media and even in grocery […]
December 26, 2018

​”We Are Here to Help You”: Managing Relationships When Management Is Skeptical

“We are here to help you!” This phrase is often uttered at the opening meeting of a new internal audit engagement. The words seem so innocent, but […]