I’m taking a short break from my blog, so I’m reposting one of the more popular posts from previous years that remains relevant to today’s internal audit practitioners. This was originally published on Oct. 21, 2011. Enjoy.
I’ll never forget my seventh-grade English teacher telling us, “It’s not what you say, but how you say it that counts.” Obviously, she was exaggerating, but the point still stands: How we say things can make a difference. A well-written audit report should be a call to action, but a poorly written report can result in inappropriate action or in no action at all.…